FAQs

Do you offer free shipping?

Yes! We offer free shipping on all orders, no minimum spend required.

Can I return or exchange my order?

Yes, we accept returns and exchanges.

  • Returns must be requested within 30 days of receiving your item.

  • Exchanges are accepted but must be approved by our team before sending the item back.

  • Please note that the customer is responsible for return postage unless the item is damaged or incorrect.

Please visit our Refund & Return Page for full details.

What if my item arrives damaged or incorrect?

If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery.
We’ll arrange a replacement or refund once the issue is verified.

How long will it take for me to get my refund?

Refunds are processed within 10 business days after we receive your returned item.

How long will it take to get my order?

Shipping typically takes 7–14 business days, depending on your location and local postal services.

Can I change or cancel my order after placing it?

We aim to process and ship your order quickly, so cancellations or changes can only be made within 2 hours of placing your order.
After this period, your order may already be in processing and cannot be changed.

How do I contact customer support?

You can reach our Customer Service Team by emailing info@shop-amandasboutique.comor visiting our Contact Us page
Our team will respond to your email within 24 hours.

Business Information

Website name: Amanda's Boutique
Company name: Huwyn Andrews
Address: 416/16 Wooryal Street, Carnegie, Victoria, 3163, Australia
E-Mail: info@shop-amandasboutique.com
Contact Us: Contact Form
Company Registration Number: 23264337585
Business & Customer Service Hours:
Monday to Friday 9:00 am to 5:00 pm (GMT+10)
Saturday & Sunday 9:00 am to 4:00 pm (GMT+10)