FAQs

Do you offer free shipping?

Yes! We offer free shipping on all orders, with no minimum spend required.

Can I return or exchange my order?

Yes, we accept both returns and exchanges.

  • Returns must be requested within 30 days of receiving your item.

  • Exchanges are accepted but must be approved by our team before sending the item back.

  • Please note: Customers are responsible for return postage unless the item is damaged or incorrect.

For more information please visit our Return & Refund Policy

What if my item arrives damaged or incorrect?

If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery.
We’ll arrange a replacement or refund once the issue is verified.

How long will it take for me to get my refund?

Refunds are processed within 10 business days after we receive your returned item.

Can I change or cancel my order after placing it?

We process orders quickly, so cancellations or changes can only be made within 2 hours of placing your order.
After this period, your order may already be in processing and cannot be changed or canceled.

How long will it take to get my order?

All orders are processed within 1–3 business days and shipped via tracked delivery.

Total Delivery Time:
7–14 business days
(1–3 days processing + 6–11 days transit)

Delivery times vary depending on your location and local postal services.

How do I contact customer support?

You can contact our customer service team via email or our Contact Us Page:
info@shop-amandasboutique.com or
Contact Us
Our team will respond to your email within 24 hours.

Business Information

Website name: Amanda's Boutique
E-Mail: info@shop-amandasboutique.com
Phone: +12075031015
Contact Us: Contact Us

Company name: Huwyn Andrews
Company Address: 416/16 Wooryal Street, Carnegie, Victoria, 3163, Australia
Company Registration Number: 23264337585

Customer Service Hours:
Monday to Friday 9:00 am to 5:00 pm (GMT+10)
Saturday & Sunday 9:00 am to 4:00 pm (GMT+10)